Electronic Ordering allows the Resellers' back office systems to send orders directly to VOW. Resellers then receive an immediate acknowledgment detailing what has been ordered, what will be delivered the next day and if something is backordered, when they should expect to receive it. VOW can trade with almost all back office systems including Progress Software and Advance Software, Power Trading System, Vision Software, Prima, Pulse Software, Axis Diplomat, and Horizon.
VOW will also send information to Resellers' back office systems including electronic invoices and credit notes.
VOW’s Online Ordering system has all the functionality you would expect from an industry leading e-commerce site, including:
• Search by product name, description, product code and manufacture code
• Personalized Favourites list
• Machine search to find products compatible with your specific machine (ie: ink, toner, etc.)
• Save your orders to finish at a later time
• Quick Order box
• Track orders
Additionally, to ensure Resellers see the most accurate pricing and stock information, VOW’s Online Ordering prices are set to each individual Reseller and updated every night and stock levels are checked and updated every 20 minutes. Both standard order, as well as Wrapide orders can be placed online. Once an order has been placed, Resellers will receive an immediate acknowledgment stating what they will receive the next day and if something is backordered, when they should expect to receive it.
Smooth-e offers Resellers an affordable option to have their own site which allows their customers to place orders online whether they handle B2B, B2C or both.
Dealers have the ability to customise their site by choosing between 3 different layout types and giving them control over:
• site theme
• uploading their own logo
• designating their own prices
• using either VOW promotional banners and buttons or creating their own
• choosing which products go on the site (that includes the ability to add your own products that do not come from the VOW range).
To make it easy for Resellers, orders from the site will go directly to the Reseller and will be available in a variety of formats to work with their back office system.
For help or information on any of our e-commerce products, please contact the e-commerce helpdesk at email@example.com or 0844 371 9402.
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